Peer Response Due Sunday by 11:59 pm CT Instructions: Share your findings in your initial post, then respond to two of your peers. DO YOU AGREE WITH YOUR CLASSMATE’S LEADERSHIP SELECTION PLAN? Provide constructive feedback about your classmate’s change management strategy. Provide constructive feedback about your classmate’s perspective on disclosing initiative progress with patients. Please be sure to validate your opinions and ideas with citations and references in APA format. Estimated time to complete: 1 hour Hello Class, The 21st Century Cures Act improves the transfer of electronic health information. The Office of the National Coordinator for Health Information Technology (ONC) will carry out this initiative, reassuring all individuals, families, and healthcare providers that they have accurate access to electronic health information to benefit the overall population. This is done by enhancing interoperability, preventing information blocking, and strengthening the privacy and security of electronic health information (Health It Legislation | Healthit. Gov, n.d.). A health organization must implement the 21st Century Cures Act to comply with and deliver high-quality patient care. As a rural health institution administrator, organizing the launch of updated technologies requires a strategic plan. This plan involves selecting leadership staff to facilitate the launch, maintaining transparency and effective communication with the staff, and sharing the news of updates with patients. This writer will explain how, as an administrator, each segment of this plan is handled. Leadership staff is essential and integral when preparing to launch the 21st Century Cures Act. Their role is significant, and their input is invaluable. A team comprising individuals from the project management, IT department, healthcare administration, clinical healthcare workers, legal counsel, compliance, marketing, and training departments is formed to discuss interoperability and easy patient access. Each team member is a crucial part of the puzzle, and their collective effort will ensure a smooth update of technologies. Administration and office managers are vital in bridging the gap between patients and providers, essential to provider embracement (Magid et al., 2022). During the implementation process, IT leadership and the chief medical information officer will offer a guide for staff, informing them of any decisions made and organizational challenges (Magid et al., 2022). To avoid resistance to change, health administrators should foster an environment where every employee feels empowered and plays a significant role in the team. Every staff member should be educated about the importance of updating the technology for easier patient access and ultimately improving healthcare. It is critical to remain transparent with the team about the progress and any changes that may need to be made (CISSP, 2023). Healthcare leaders must get buy-in from employees, which will motivate them to achieve company goals during this phase of updating the technologies. Involving patients in the different phases of implementing the Cures Act can be used as a marketing tool because it fosters an environment of transparency. Patients are more likely to be loyal to the organization and share updates with prospective patients. This also shows that the organization prioritizes patients’ needs. It also informs patients of necessary technological delays while navigating the system. Sharing this information at the end of the launch can be visualized as untrustworthy and lacking patient-centered care. References: CISSP, R. B., MA, RHIA, CHPS, Anthony Murray. (2023, November 27). Six steps to prepare now for looming information-blocking requirements. HFMA. https://www.hfma.org/cost-effectiveness-of-health/health-information-management/6-steps-to-prepare-now-for-looming-information-blocking-requirements/Links to an external site. Health it legislation | healthit. Gov. (n.d.). Retrieved July 9, 2024, from https://www.healthit.gov/topic/laws-regulation-and-policy/health-it-legislationLinks to an external site. Magid, S. K., Cohen, K., & Katzovitz, L. S. (2022). The 21st-century Cures Act is an information technology-led organizational initiative. HSS Journal, 18(1), 42–47. https://doi.org/10.1177/15563316211041613 Response 2 To select staff, it is essential to identify individuals who possess IS, HIM, EHR, project management, and communication skills, which are vital in healthcare settings, and knowledge of the 21st Century Cures Act (Rucker, 2020). It is vital to have individuals on the team with different expertise. Effective communication is essential for managing stakeholder expectations and addressing concerns. Adaptability and problem-solving are also vital, as they must be able to solve unforeseen challenges creatively. A commitment to patient care is crucial, as it aligns with the hospital's mission and values. These skills are essential for success in healthcare, especially in leveraging big data to drive innovation and value (Kayyali et al., 2016). When selecting staff, these criteria will guide the process to ensure that the right individuals are chosen to lead the initiative effectively. To handle resistance to change in large-scale initiatives, involve stakeholders early, maintain transparent communication about goals, benefits, and progress, and address concerns promptly to build trust and reduce uncertainty (SafeStart, 2020). Provide comprehensive training and support to help staff adapt to new technologies and processes, including workshops, online modules, and one-on-one sessions. Highlight the positive outcomes of the initiative, such as improved patient care, workflows, and enhanced data security, to alleviate resistance. Identify and empower champions within the organization who support the initiative, as these individuals can influence their peers and foster a positive attitude toward change (SafeStart, 2020). Informing patients about initiatives is crucial for maintaining patient awareness and trust. Engaging patients during the progress of an initiative fosters transparency, enhancing their confidence in the hospital's commitment to improving care quality (Krist et al., 2017). Engaging patients can provide valuable feedback on the changes impacting their experience and care, allowing for necessary adjustments to the implementation process. Informing patients about ongoing efforts can help manage expectations, especially during temporary disruptions in services or procedures (Krist et al., 2017). Healthcare leaders must select staff based on leadership, project management, communication skills, healthcare information systems expertise, regulatory knowledge, adaptability, problem-solving ability, and patient care commitment for success in initiatives. Aligns with the hospital's mission and values, enhancing patient care and operational efficiency.
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