What challenges do you think a company like Woolworths Group is facing when developing and implement ...

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1. Challenges Woolworths Group Faces in Implementing a Companywide CSR Strategy
 

Developing and implementing a comprehensive Corporate Social Responsibility (CSR) strategy in a large organization like Woolworths Group, which employs over 205,000 people and interacts with a diverse array of stakeholders, presents several significant challenges.

One of the primary challenges lies in the diversity of stakeholders. Woolworths serves millions of customers across Australia and New Zealand, works with thousands of suppliers, and operates in various communities. Each group has its own expectations and standards regarding ethical behavior, environmental impact, and social contribution. Balancing these expectations while maintaining business profitability is a complex task.

Internal coordination is another significant hurdle. With such a large workforce across various divisions—retail, supply chain, logistics, IT, finance, etc.—achieving alignment on CSR goals and ensuring consistent implementation requires robust internal communication and change management strategies. Employees across all levels must be educated, engaged, and held accountable for meeting CSR targets. Ensuring that part-time workers, contractors, and third-party partners are also included in the CSR framework is another layer of complexity.