Expert Answers

Description Experiment Method Understand the method and how it works. What is being measured? What is being studied? What phenomena is being studied? What happens to the chemical system during measurement? Expected Results What results do you expect? What will the raw data look like? What trends are expected? How will you process your data? What things will be compared? Physical Significance What understanding of the chemical system do you gain by performing this experiment?

Description (-3) missing tables 1 and 2 (-3.5) discussion is missing (-2) missing calculations (-1) did not identify ester (-1) missing mp data of carbox acid (-0.5) did not identify T=102ºC as the azeotrope.

Description As directed last week, review the Portfolio Project prompt in the Module 8 folder and select which option you will complete for your final Portfolio Project. Then complete your first milestone as directed. Identify your milestone choice in the title of your submission. Option #1: Honicker Corporation Section 1: Principle Components Discussion Section 2: Simulation Analysis forScenario A Section 3: Case Study Analysis based on theHonicker Corporation case study (Kerzner, 2017, pp. 753-755); or, To inform your decision, go to the Project Management Simulation: Scope, Resources, Schedule V2 (https://hbsp.harvard.edu/import/663930 (Links to an external site.)) at Harvard Business Publishing online. Once you have registered, you will be able to view the “Prepare” section to read about the project management process at Delphi Printers and learn how to run the simulation. Please note that, it is important, you select the Option you would like to work on this week because based on the Option you choose, the instructor will be able to assign the right Scenario (Scenario A if you choose Option 1 or Scenario B if you choose Option 2) to you to work on. Please specify your choice in your submission this week. Once the instructor assigns a Scenario to you based on the Option you’ve selected, you will be able to start performing the simulation. For this Module 2 Portfolio Project Milestone, you must draft the framework of the Portfolio Project paper for the option you selected. This draft must be a properly organized CSU-Global formatted paper with the following key elements: Running header with designation of Portfolio Project option clearly designated. Cover page with designation of Portfolio Project option clearly designated. Paper title with designation of Portfolio Project option clearly designated. Introduction to include, as complete as possible, a brief descriptive overview of the Portfolio Project and a brief preface of your essay paper (one to three paragraphs). Main body of your essay paper with APA style section level-1 headings for Section 1: Principle Components Discussion; Section 2: Simulation Scenario Analysis; and Section 3: Case Study Analysis. Include APA style section level-2 headings for bullet items or key elements within each main section. For the first three Section 1: Principle Components bullet items, include a brief, yet substantive, synopsis of each item (one to three paragraphs for each subsection level-2 bullet item): Project, Program, and Portfolio Management distinction; Project Selection; and, Project Charter. Additionally, develop a basic, 1- to 3-page Project Charter template based on the PMBOK® Guide (6th ed.) that could be used for small-to-medium projects in a global organization. Include your Project Charter template as an appendix in your paper. Note: All other section headers merely serve as place holders for future substantive content. Conclusion (No content is required for the conclusion section of the Milestone assignment; it is merely a placeholder for now. You will complete this section in future Portfolio Milestones). Reference page(s) listing any appropriate references cited; a minimum of three scholarly reference are required for this milestone submission. \

Description This assessment gives you an opportunity to strengthen your skills in gathering and analyzing business-related information. It also provides a deeper understanding of how companies can look at globalization as part of their strategic and operational plans. ASSESSMENT DETAILS Scenario: Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a customer has to wait before he/she is serviced by a Customer Service Representative (CSR). If a customer has to wait for too long, he/she is more likely to get discouraged and hang up. Furthermore, customers who have to wait too long in the queue typically report a negative overall experience with the call. You’ve conducted an exhaustive literature review and found that the average TiQ in your industry is 2.5 minutes (150 seconds). Another important metric is Service Time (ST), also known as Handle Time, which is the time a CSR spends servicing the customer. CSR’s with more experience and deeper knowledge tend to resolve customer calls faster. Companies can improve average ST by providing more training to their CSR’s or even by channeling calls according to area of expertise. Last month your company had an average ST of approximately 3.5 minutes (210 seconds). In an effort to improve this metric, the company has implemented a new protocol that channels calls to CSR’s based on area of expertise. The new protocol (PE) is being tested side-by-side with the traditional (PT) protocol. Step 1: Calculations Download the Call Center Waiting Time database. Each row in the database corresponds to a different call. Column variables are as follows. ProtocolType: indicates protocol type, either PT or PE QueueTime: Time in Queue, in seconds ServiceTime: Service Time, in seconds Perform a test of hypothesis to determine whether the average TiQ is lower than the industry standard of 2.5 minutes (150 seconds). Use a significance level ?=0.05. Evaluate if the company should allocate more resources to improve its average TiQ. Perform a test of hypothesis to determine whether the average ST with service protocol PE is lower than with the PT protocol. Use a significance level ?=0.05. Assess if the new protocol served its purpose. (Hint: This should be a test of means for 2 independent groups). Continue to Step 2: Summary of Conclusions. Step 2: Summary of Conclusions Write a 175-word summary of your conclusions. Include your calculations in the summary.

Description 1. Database management systems (DBMS) are multiple different types of programs used for storing and manipulating data. Database management systems can be used for multiple different problems. They are commonly used in applications such as banks, the airlines industry, finance, or sales. Three commonly used types of DBMS are the hierarchal model, the relational model, and the network model. In my opinion, the relational model is the most important model for us to have an understanding of because it is the most widely used version. This model is essentially just organizing data in different rows and columns. The other models are slightly more complicated and involve attaching data to "parents" but are a little more organized in the end. Microsoft Access, which is a popular DBMS, is known for being very robust and easy to use compared to other DBMS systems. This software is essentially like Microsoft Excel except it can be publicly accessed. It can also be used for storing more data than Excel. Excel is generally limited to numerical data while Microsoft Access can do short text, long text, and even hyperlinks. 2. Database management systems (DBMS) are like organized libraries for storing and managing data. They provide a structured way to store, retrieve, and manipulate data efficiently. Think of it as a software that helps you create, organize, and access databases, DBMS allows you to define the structure of your data, set up relationships between different pieces of information and perform various operations like querying, updates and deleting data. It's like having a super organized filing system for your data, making it  easier to manage and retrieve information when you need it.  Rational databases are the most widely used databases. They organize data into tables with rows and columns, and establish relationships between tables using keys. Relational databases are great for structured data and provide powerful querying capabilities.  NOSQL Databases are designed to handle unstructured or semi-structured data. Unlike relational databases, NOSQL databases do not use tables and can be more flexible in storing and retrieving data. They are commonly used for big data, real-time applications, and handling large volumes of data. Object-oriented Databases are designed to store and manage complex objects and their relationships directly. They are well-suited for object-oriented programming language and applications that deal with complex data structures. Each type of database has its strengths and weaknesses, so its important to chose the right one based on your specific needs and the characteristics of your data. Microsoft Access is a popular desktop database management system developed by Microsoft. It's like a user friendly tool that allows you to create and manage small to medium sized databases. With Access, you can easily create tables, forms, queries, and reports to organize and manipulate your data. It's great for tasks like tracking inventory, managing customer information, and creating simple applications. Access provides a visual interface that makes it easier for non-technical users to work with the database. Its like having your own mini-database powerhouse right on your computer. 3. By considering the perspectives of both Human Resource Management and Management Information Systems, REvolt can develop comprehensive strategies that address the diverse needs of its employees, customers, and stakeholders, while leveraging technology and data-driven insights to drive innovation and sustainability in the electric vehicle market.   From a Human Resource Management perspective, REvolt needs to ensure that it attracts and retains skilled employees who can support the company's objectives. This involves recruiting individuals with expertise in areas such as renewable energy, electrical engineering, and sustainable infrastructure development. They should focus on fostering a positive work environment and culture that promotes employee engagement and satisfaction. Engaged and satisfied employees are more likely to deliver high-quality service to customers and contribute to the success of the organization. It plays a crucial role in managing conflicts and maintaining positive employee relations within the organization. Effective conflict resolution strategies, such as mediation and communication training, can help mitigate tensions and promote collaboration among employees. Responsible for ensuring compliance with relevant laws, regulations, and industry standards related to employment practices and workplace safety. By prioritizing compliance and diversity management, REvolt can mitigate legal risks and enhance its reputation as an ethical and socially responsible employer.   From an MIS perspective, REvolt needs to collect, analyze, and manage data related to various aspects of its operations, including customer preferences, charging station usage patterns, and infrastructure performance. By leveraging data analytics tools and technologies, REvolt can gain valuable insights into market trends, customer behavior, and operational efficiency, enabling informed decision-making and strategic planning. It plays a critical role in managing the technical infrastructure of REvolt's charging stations, including monitoring system performance, scheduling maintenance activities, and optimizing resource allocation and streamline these processes, enhance system reliability, and minimize downtime, ensuring a seamless experience for customers and maximizing the return on investment in charging infrastructure. By implementing a customer relationship management (CRM) system, REvolt can track customer interactions, personalize marketing communications, and respond promptly to customer inquiries and feedback. This would help build customer loyalty, drive repeat business, and maintain a competitive edge in the market. Cybersecurity and data privacy are paramount concerns for REvolt. MIS should prioritize the implementation of robust cybersecurity measures, such as encryption, firewalls, and intrusion detection systems, to safeguard sensitive data and protect against cyber threats as well as ensure compliance with data privacy regulations, such as GDPR and CCPA, to protect the privacy rights of customers and stakeholders.  Working together, Human Resource Mangement and Management Information Systems could facilitate training programs for employees to adapt to new charging infrastructure. They would ensure seamless integration of charging systems into daily operations. Use data analytics to assess employee satisfaction, performance, and adaptability which would provide relevant data for HR decision-making. Balancing differentiation and disruption require collaboration between these two critical functions.  4. To strike a delicate balance between differentiating itself from aggressive competitors and not being so disruptive that it scares the general public, REvolt could employ a strategic plan as follows: 1- Focus on innovation: This way you can differentiate yourself from aggressive competitors. Either, create new technologies, features and products that make a difference to those offered by your competitors. 2- Emphasize your unique value proposition: REvolt must clearly articulate what differentiates them from other electric vehicle manufacturers. For example, offering batteries with longer charge life, faster charging capabilities or an innovative design. In this way REvolt can differentiate itself from its competitors while attracting a wide audience. 3- Offer unique customer service: REvolt can offer excellent customer service to differentiate itself from aggressive competitors. Providing personalized customer service, offering quick responses and a focus on customer satisfaction. This will create a loyal customer base who will recommend REvolt to others. In short, REvolt needs to focus on innovation, emphasize its unique value proposition, offer unique customer service, etc., to achieve a delicate balance between differentiating itself from aggressive competitors and not being so disruptive that they scare the public in general.

Description Read “Case 12: Twitter, Inc. in 2020” in your Connect textbook. Write a Read “Case 12: Twitter, Inc. in 2020” in your Connect textbook. What factors contributed to the loss of confidence in X (formerly Twitter)? Do the actions taken to date present a strategy that would improve consumer trust? Why or why not? Consider X's competitors. How does the internal environment compare to the internal environment of one of X’s competitors? Based on this analysis, what is the probability that the strategic moves implemented by X would lead to a sustainable competitive advantage? Explain. Based on the information presented in this case study, what kind of business strategy would you suggest to help X achieve a competitive advantage? ord response that addresses the following questions: What factors contributed to the loss of confidence in X (formerly Twitter)? Do the actions taken to date present a strategy that would improve consumer trust? Why or why not? Consider X's competitors. How does the internal environment compare to the internal environment of one of X’s competitors? Based on this analysis, what is the probability that the strategic moves implemented by X would lead to a sustainable competitive advantage? Explain. Based on the information presented in this case study, what kind of business strategy would you suggest to help X achieve a competitive advantage?

Description LINK THE BOOK https://drive.google.com/file/d/1I47Oyl5ccti7FIiv3... I went over the format for this assignment -Introduction paragraph -Respond to each question in the assignment each with an APA heading. -Conclusion -Reference – APA style - with 4 references peer reviewed at least and book source -an example Module 09: Discussion Impact of Ecommerce and Mobile Commerce Choose an e-commerce or mobile commerce platform for a business with which you are familiar.  Discuss the impact of e-commerce technology on the business that operates the platform you chose. Consider the following questions: What strategies has the business used to leverage e-commerce technology to its advantage? How has the platform affected the business's revenue, customer base, or market share? What risks or challenges has the business faced as a result of using e-commerce technology? Discuss how mobile technology creates commerce opportunities for businesses. Consider the following questions: What are some examples of businesses that have successfully leveraged mobile technology to create new commerce opportunities? How does mobile technology enable businesses to reach new customers or offer new products or services? What are some challenges or risks associated with using mobile technology for commerce? Discuss the concepts, principles, and theories from your textbook. Cite your textbooks and cite any other sources if appropriate. 

Description Watch the Case Explanation videos for this week's Case Study.  Write a summary of key takeaways, reflecting on the case assignment videos. Please use the following questions to guide your responses: What additional learnings, if any, did you take away from the case now that you have reviewed the case explanation videos?  What were items did you miss if any? Please add any additional points on learnings?

Description Please answer the following questions: Examine the three cash flow statements presented in the case. What do they tell you about the three companies’ performance and financial riskiness? Based on the profile of the Cash Flows, please share a best effort guess, of the company and sector represented by each cash flow. Do not be afraid to put a stake in the ground regarding a choice, basing this on any observations of the statements presented.  Note: the actual numbers have been disguised from these US based publicly listed companies- base your detective work on the various components and elements of the cash flow statements to emerge with a best attempt at what type of business and perhaps what sector these companies may be a part of. The answer of the correct company or sector is not as important as the principles and thought process you share. You may also please pick the name of a local company or any company the cash flow statements may remind you of. Share why the cash flow statement reminds you of this company. Remember- the goal is not to pick the right company but to share thought processes as to why a cash flow statement of any of the three statements remind you of a company you may know. Guiding questions based on the above: What are the key areas of difference between the 3 companies’ cash flow statements? What do you suspect may be drivers of these differences? What elements of strategy of the business, if any, can be hypothesized based on observations? Based on evidence, if you had to make an educated guess, are there any companies and/or sectors that come to mind that fit the cash flow profiles shared? Pick a local, global or US company. Note: the goal is not the correct answer but the thought process. (The 3 disguised companies are all US based companies) During the height of the COVID pandemic, which company, all things being considered, do you think would have been the most resilient and which do you think may be most vulnerable? Why?

Description Lakeview Hospital Medical Center is a for-profit 250-bed hospital in a small but growing community that is rich with large internet businesses. The governing Board has recently been overhauled with about half being- returning members and the other half being newly appointed. In an effort to have more "outsiders" on the Board of Directors (those who have no financial ties to the hospital), the longtime Chairman of the Board, Rick Brennan, and hospital CEO Marsha Choy scoured the surrounding area for experts in certain competencies who could enrich the Board deliberations. They found and recommended an attorney familiar with health care insurance laws, a professor from the state university who used to be a hospital system corporate executive, a local politician who is pushing for implementing policy in the community to improve individual health behaviors, and a former patient who is quite vocal about improving the health services at the hospital. During the orientation for the new Board members, Rick and Marsha were very careful to address the fiduciary responsibility placed on the Board of Directors. They emphasized how the Board is to set the mission and vision of the hospital and develop matching strategies to propel the organization into the future. The new Board members are very enthusiastic and show great interest in advancing the hospital especially as health care reform takes hold. During the orientation, though, Marsha made a presentation that showed the various performance measures for the hospital, many ofwhich are readily available to the public on the internet. The Board members are very dismayed to see how Lakeview falls below the other competing hospitals in their community, even the public safety-net facility. The new Board members pledge that this will not continue under their "watch." Rick and Marsha start to get nervous about how much involvement the new Board members will have in the operations of the hospital. During the Board meetings, it is clear that there is a big difference between the new and old Board members. The more senior Board members are reading their reports and making comments but then defer to management on handling the implementation and monitoring of the issues being addressed. The newer Board members feel that they need to get more actively involved to assure change is occurring. The Board members read from one of their ongoing educational pieces on health care trends about executive rounding. They decided that each Board member should visit a particular area of the hospital every month and report back at the Board meetings on the staff and patient responses to their inquiries. The staff is enjoying meeting the new Board members as they make rounds and are not shy about telling them all the things they think are wrong with the management of the hospital. The newer Board members are concerned over the remarks and urge Rick and Marsha to address these issues at the Board meetings. They try to accommodate the request but now the Board meetings are running over four hours long and becoming more focused on daily management than on strategy formulation. Communication is being altered on many levels. The communication between the Board of Directors and management of the hospital has changed from emphasizing being equal partners in the improvement of the hospital to being more hierarchical with management having to provide explanations on the issues raised due to the Board rounds. The more senior Board members are frustrated with the shift in their meetings and are starting to be silent during the discussion on these issues and are developing a pattern of leaving the meetings early. The administrative team is telling the employees not to engage the Board members in any discussion that could get them in trouble. And worst of all, improvements have not been demonstrated in the latest public reports. Assignment 1.  Identify the underlying issues in this case. 2.  Assess the current situation and develop strategies for resolving the current leadership issues.  Identify who should take the lead and what specific steps must be taken to align senior management with the board. 3.  Discuss the possibility of redefining the mission, vision and objectives for the organization. 4.  Would this current leadership team and board be able to adapt the facility to the current pandemic.