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Introduction As an HR generalist, manager, or director, your role will be to use and interpret data ...


Introduction As an HR generalist, manager, or director, your role will be to use and interpret data and add your expertise to make sound recommendations to the leadership of the organization. As with any new role, taking on the role of a strategic business partner requires the acquisition of new skills. In the case of HR professionals, these skills are mainly in the area of measuring the impact of what they do in the organization. It is not sufficient to merely know of all the traditional HR skills (such as staffing, training, compensation, benefits, labor relations, employee relations, or safety). Today's HR professionals must develop the ability to consult and provide critical evaluation based on evidence. The first step in evidence-based decision-making is collecting the data needed to make these decisions. Scenario You have been working in the human resources department of a mid-sized firm for a few years. Your boss, Evelyn Unger, has come to you with an internal project. The new HR hires are educated and talented, but they have limited hands on experience in real-world human resources. Your Challenge Your boss likes your work and wants to provide an overview for the new HR hires to review regarding decision-making and data. Instructions Create a 3–4 page overview report for the benefit of the new HR hires on the importance and value of evidence-based decision-making. This should include: Explain evidence-based decision-making. What is meant by "evidence-based?" How do you know what evidence is appropriate for the situation? Describe the importance of data. Why use data? How should you use data? What happens if you don't use data? Define HR metrics. What types of metrics are used in HR? How do you get it? Where do you get it from? Define analytics. How are analytics used in HR? What role does the HR professional play in analytics? Explain the significance of collecting the correct data. What happens if the wrong data is collected? Provide an overview of measurement and collection (dashboard, HR scorecard, benchmarking, and return on investment [ROI]). .



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