Description Please complete the following steps for your discussion post and response. Watch this ...

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Description Please complete the following steps for your discussion post and response. Watch this video: Nursing simulation scenario: Managing incivility Then, Review this document, which explains the DESC Communication Model Download DESC Communication Model. Discuss ways to share this communication model with nursing staff at Herzing Hospital. How will you ensure the model is used properly? The nurses who are causing incivility may be the least likely to apply the DESC model to their professional interactions. How can you identify these individuals, and support their development? Discuss why new/novice nurses might be hesitant to use the DESC model. How can you (or other leaders within Herzing Hospital) address this hesitancy? Please be sure to validate your opinions and ideas with citations and references in APA format.