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Description 2.1 LEARNING OUTCOMES: Recognize the importance of quality management theory, principle ...


Description 2.1 LEARNING OUTCOMES: Recognize the importance of quality management theory, principles, and practices applied in businesses on national and international levels. State the importance of standardization and quality standards. 2.2 ACTION REQUIRED: (READ) Chapter 1. Organizational Structures Textbook:Thomas Pyzdek & Paul Keller: The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence, McGraw-Hill Professional; 2 edition (December 18, 2012). ISBN-13: 978-0071799249 2.3 TEST YOUR KNOWLEDGE (QUESTION): Explain the idea of the transaction-cost theory. Discuss two to three limitations of the hierarchical structure. 2.4 INSTRUCTIONS Read Chapter 1 and answer the questions. Post your answer in the discussion board using the discussion link below (Week 2: Interactive Learning Discussion)



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