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Company we will work is shopify for this project.  Course book we are using is: Operations Managem ...


Company we will work is shopify for this project.  Course book we are using is: Operations Management by Heizer publlished by pearson. I have attached summaries from the chapters I am assigned to work on for this paper. Objective of the project:  Highlights: Analysis of a company along the OM dimensions learned in the class with concrete and specific details.  Chapter 7 and Supplement 7: Process Strategy and Capacity  • List and describe company’s production and service processes  • Analyze production processes using volume-variety matrix (process strategy for physical goods)  • Analyze service processes using Degree of labor Vs. Degree of customization (service process strategy)  Chapter 11 and Chapter 12: Supply Chain and Inventory  • List and describe company’s supply chain for physical goods  • List and describe company’s supply chain for services 



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