In our business simulation game, achieving winning net profits and high product satisfaction resulted from a combination of strategies focusing on market segmentation, product differentiation, operational efficiency, and customer satisfaction. These strategies helped us outperform competitors while maintaining strong market presence. Below, I outline the specific strategies that led to our success, as well as changes I would have made if there had been no pressure of grades influencing our decisions, integrating relevant course concepts.
1. Market Segmentation and Targeting
The first major strategy was careful segmentation of the market. In competitive simulations, targeting the right customer segments is essential to maximizing profits and satisfaction. We began by analyzing customer preferences based on various factors such as age, income, and specific product feature preferences (quality, price, reliability). Each segment had
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